CPC urges industrialist to be attentive to consumer complaints

The Director General of the Consumer Protection Council (CPC), Babatunde Irukera, has advised businesses in the country to be responsive to consumer grievances and institutionalise and prioritise complaint resolution policies, which are the hallmark of company and brand reputation. Irukera noted that the current regime was unsustainable as it was tantamount to government subsidising business, […]

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