Fidelity Bank unveils initiative to ease customers’ transactions
Fidelity Bank Plc has launched a payment solution, Flashkey, which allows customers to make payments or transfers by using their phone keyboards.
The bank said in a statement that the initiative was designed to allow customers send money and pay bills using their phone keyboards without recourse to the online banking platform installed on their mobile devices.
The Chief Executive Officer, Fidelity Bank Plc, Mr Nnamdi Okonkwo, said, “We are constantly innovating to better serve our customers and the banking public. Flashkey allows them to carry out transactions while on any social media platform. That is not all, using this product, you can at the same time generate and deliver instant message notifications to the fund recipients.
“It does not matter if you are chatting, sending a mail, or browsing on your phone; this solution ensures that you do a transaction in a flash without having to log into your online banking app.”
The bank’s Divisional Head, e-Banking, Mrs Ifeoma Onibuje, said, “To activate this solution, simply log into your online banking app with your username and password. Navigate to ‘Settings’ and select ‘Activate Flashkey’. Set-up is completed by setting Flashkey as the default keyboard and entering the online banking username.”
On how to effect a transaction with Flashkey, she added, “Tap on the Fidelity Bank icon on your keyboard; select ‘Send Cash’ option; input your online banking password; select beneficiary bank and details; input amount to be transferred; input your PIN or token; and send to beneficiary.”
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