Fidelity Bank Plc has announced its emergence as the ‘Most Improved in Corporate/Investment Banking’ and ‘Best Bank in Mobile Money Services’.
The lender said in a statement on Thursday that it clinched the two awards at the 2017 BusinessDay Banking Awards in Lagos.
It said the conferment of the awards was in recognition of its “enduring commitment to building a vibrant and sustainable economy through the delivery of innovative financial services to our teeming customers.”
The Managing Director/Chief Executive Officer, Fidelity Bank, Nnamdi Okonkwo, was quoted as saying the awards were an indication that the initiatives being implemented by the lender, particularly in terms of enhancing service delivery, were yielding the desired result.
Okonkwo, who was represented by the bank’s Executive Director, Lagos and South-West, Nneka Onyeali-Ikpe, at the event, promised that the lender would not relent in its efforts to promote the financial inclusion mandate of the Central Bank of Nigeria.
He said, “As a bank, our mission is to make financial services easy and accessible to our customers. Digital technologies for us hold an enormous opportunity for greater financial inclusion.
“We are proud of this award and recognition of effort, and this will only give us the drive as a bank to continue providing the best-in-class services.”
The Divisional Head, Energy Group, Abolore Solebo, said the awards underscored the bank’s commitment to the provision of top-rate services.
“As a bank, we recognise that the industry has evolved in recent times. To remain relevant in a highly dynamic industry, we need to be conversant with latest industry trends and developments to enable us to develop services that are tailored to the customers’ unique needs and lifestyle,” he said.