Arik Air has completed the migration of passenger service solution to Hitit’s Crane Solution Suite. The airline becomes the eighth African airline to sign to the Crane Solution Suite. Hitit Crane Solution (CS) actively supports airlines’ operations in Nigeria, Tanzania, Tunisia and Namibia having prioritised Africa as an area of strategic focus. In 2016, Hitit’s reservation systems processed more than 55.5 million passenger bookings worldwide.
Sequel to the successful migration, Arik Air will enjoy access to the premium suite of Hitit Crane Solution of innovative products covering passenger reservation, departure control, website, operations planning, customer care and revenue accounting. As of June, the migration to Crane Solutions had been completed successfully and Arik Air had started to use Crane Solutions.
Commenting on the deal, Arik Air CEO, Roy Ilegbodu, said, “we want to maintain our market leadership and give our customers a pleasant flying experience. The migration to Hitit’s IT solutions is a key step for growth and excellent service delivery. Arik Air is the new addition to the user community who decided to use Crane Solutions for all of their operations.”
Founded in 1994, Hitit CS is a provider of new generation airline, airport and travel industry software products and services that support the most complicated and demanding needs of fast growing industry players. It addresses reservation, ticketing, check-in, departure control and loyalty management needs, revenue accounting, cost accounting, schedule planning, operation control, crew management and tour operator/charter management services.